Before March.31st.2010, Guests booking Superior Room staying two days or more can free upgrade to Deluxe Room.Best Western Felicity Hotel Shenzhen Policy 
Guarantee Policy
This reservation must be guaranteed to a credit card which will not be debited prior to check-in time. The pre-authorization for validity Credit card with the total room rates is a must.Cancellation Policy
Best Western Felicity Hotel Shenzhen must receive your cancellation 2 days before arrival. After that date, you will incur a fee equal to 1 night stay. We will bill your credit card for that amount.Early Check-out Penalty
No penalty is charged when Early Check-outTime of booking Y or N within Cancellation Period Y or N
